客户评价
由实住客人提供的真实点评
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究竟什么情况，有图，有真相，给了300块钱按金，退了250块钱。而且是6月12 退房，由于我5点退房，没有服务员，直到25号才退了按金，退了250给我，那50块钱去哪里啦？
微信没回复我，希望酒店工作人员看到后退钱给我。我转换插头也还了，还没拍照给他看了。
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I had a very bad experience at this hotel. My first room had a broken toilet seat, a strong foul smell coming from the toilet, visible mold and grime around the showerhead and ceiling, and an air conditioner that took over 6 hours just to slightly cool the room. I have a sensitive body, and after staying here I started feeling a burning throat, which I believe was the early signs of a bacterial infection caused by the poor air quality and mold.
I asked for a room change, but the second room still had a bad toilet smell, some mold in the shower, cockroaches and bugs, and no room cleaning during my stay. The conditions were clearly not up to basic hygiene standards.
On the positive side, the location is convenient and the rooftop pool has a great view. The security staff were also kind and helpful. But there are many other, much better hotel options in KL with rooftop infinity pools and definitely consider those instead. I would not stay here again.
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the hotel was clean but the bathroom was small and didn't have a lock handle.
parking space was tight
but in cleanliness 5/5
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Receptionists are very considerate. I totally forgot the details of the booking. They responded very gracefully. I managed to stayed overnight. The room was quite complete. The view is mindful. Overall i’m satistfied.
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Wifi not working and said will send technician to fix but when we came back, still not working. Asked them about it and said that will contact the technician. The whole stay no technician came. The front desk guy was very rude and not helpful, always playing games on the phone even when talking to us. Even told us to go ahead to complain and he doesn’t care about it.
Toilet has cockroaches smell. Towels requested for change and didn’t come to change.
Toilet has no hangers for hanging clothes and towel and cannot hang inside due to it will get wet inside. Very poor design.
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Прекрасный вид из окна, в номере всё есть для комфортного проживания. Рядом метро и до основных достопримечательностей недалеко. В первый раз попалось 2 таракашки, но это проблема дома видимо и в целом региона. Бассейн классный, вид отличный. Огромный минус, это клопы в холле! Прошу руководство обратить на это внимание, они сидят на стульях, диванах. Очень неприятно. Не знаю, это проблема отеля или специфические посетители привезли их с собой. В общем, путешественникам рекомендую не сидеть в холле, а сразу уходить из отеля
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吉隆玻 D’Majestic高级公寓预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+60-1154076689 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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吉隆玻 D’Majestic高级公寓地址：吉隆坡 · 吉隆坡 · 北马累环礁 · Kudahithi Island,Nord Male Atoll North Male Atoll
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